International Shipping Policies

All international orders may be subject to import duties and taxes by the recipient country's government upon the products arrival in your country. The customer is responsible for all related costs, e.g. customs clearance, import/customs duties and taxes which are not included in the delivery fee or product purchase price.

Each country has its own customs policies for determining if customs duties apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country's customs rules, it is possible that your parcel may be exempt.

You, the customer, are considered the importer of the ordered product and you must comply with all laws and regulations of the country where the goods will be received. Please contact your local customs office for additional information.

Asian Food Grocer is not responsible for any customs duties or charges. There is no refund for goods returned to avoid paying customs duties or charges. Your order is an agreement that you will pay any import duties or charges by your country's government. Should you refuse to pay import duties or charges and prevent delivery of an order, or accept delivery and then attempt to return item(s) for a refund, you will be charged the full purchase price of the order, shipping cost, any return shipping charges and any customs duty or penalty imposed by your government.